Shipping & Returns


Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. If the product has been opened and it has no damage it can be exchanged within 15 days for store credit. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

When you place an order, we offer flat rate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.

Please also note that some items do not qualify for free shipping based on size and shipping requirements. The shipping cost for those items is unique to each item. 

Pickup Orders

When you place an order for pickup, the order will be processed within 1 business day. The order will be packaged in our boutique purchase packaging and you will be notified when the order is ready. Your order must be picked up within 3 business days, failure to do so will forfeit your purchase with no refund.